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#Cannot connect to citrix xenapp server. ssl error 61 install
#Cannot connect to citrix xenapp server. ssl error 61 update
#Cannot connect to citrix xenapp server. ssl error 61 software
#Cannot connect to citrix xenapp server. ssl error 61 license

Verify if your customer can resolve the FQDN of your CSG/AGW correctly.

Set the Web Interface to auto, use browser settings or automatically detect settings dependent on the WI version. If the value proxytype=none => you might experience problems with proxies, pac & dat automatic configuration scripts. Even had a customer where there were VLANS with 443 enabled or disabled. Or he might be at a place where a proxy is needed. He might have a proxy enabled (because he visited a customer), that is not there. On newer WI/clients you might have to disable the citrix browser plugin to be able to rightclick on the published app and save the launch.ica Is it the FQDN of your Secure gateway / Access gateway? if not => look at your WI settings.

have a look at launch.ica for the value SSLProxyHost.

This error is always the client that can not resolve / connect to the SSLPROXYHOST value in the launch.ica. These are some general troubleshooting steps.

If you’re supporting a secure gateway / access gateway solution for external clients / home working, you’ll already know about this error. A release that does not exist yet for business customers and it is unknown how long that will take.ĮSET has nice products but it should really look into its support.Common causes for “There is no Citrix SSL server configured on the specified address.”.

#Cannot connect to citrix xenapp server. ssl error 61 update

There are wellknown issues (like the irritating "ESET Endpoint Antivirus needs your attention" balloons) that would be SO easy to fix with an update (ONLY provide us with a checkmark to turn off those balloons), yet they remain open for years and are only promised to be fixed in the next release. I really like the small footprint of the ESET product and the fact that we had no false-positive-destroying-Windows-dll's issue like some other products have faced in the recent past, but up to now most of my encounters with support have not been that positive.Ībout hotfixes and updates: if only ESET would be releasing those, that would be a first step.

#Cannot connect to citrix xenapp server. ssl error 61 license

So the upcoming months will be critical in the decision if this license will be extended or if we will switch to another product. I have now several open issues with the 5.0 product (see this forum and also the Remote Admin forum) and our 3-year 410-system license ends 1-1-2014.

#Cannot connect to citrix xenapp server. ssl error 61 software

We buy software with support service exactly to handle situations like this and to know that our problems will be looked at by people with insight in the product and a test environment where they can try things. We don't have a complete testbed where we can experiment with software that is a blackbox to us, and we don't have the resources to do that. I think it is not a good way of supporting customers. Never an answer to questions about the internal operation of the program or about workarounds for known problems. This goes on until the customer decides that it is no longer worth it to put all the effort in this process and risk the operation of the system by installing tooling from unknown origin on production systems.

#Cannot connect to citrix xenapp server. ssl error 61 install

It does not matter how much information is passed with a report (see my original post), the replies from ESET are always "try this, try that, install this, make that log" etc. I make my remark because I have found in the past that this is the standard way at ESET of handling problems that customers encounter. What is happening? Is ESET snooping on SSL traffic even when this is not enabled? Looking in the proxy log it appears that a CONNECT was done and serviced OK.Īfter reverting to ESET 4.2.76 this problem no longer occurs. SSL Error 4: Attempted to connect using the ( TLS V1.0 | SSL V3.0 ) protocols. Plugin starts OK and attempts to make connection, this fails with a popup:Ĭannot connect to the Citrix Xenapp Server. ICA file is downloaded and will be run by the Citrix plugin locally installed on the system.

Users can visit HTTPS pages OK, can visit the login page of a Citrix server and login, get the page with available applications, click on an application. ESET Endpoint Antivirus, almost default config, HTTPS scanning not enabled Proxy server for all internet connections Users of Citrix services that exist on external systems (on the internet) no longer can connect. After installing the following issue occurs: